FAQ

Short questions. Adult answers.

If a startup FAQ says “we are fully licensed for everything” in the first paragraph, close the tab. This one will not.

Is agristock.org the same as the app?

No. agristock.org is the company website (this Hostinger static site). The product you fund is app.agristock.org. Bookmarks should not mix them up.

What is the main product?

Warehouse lots: units of a named crop or livestock batch in a listed store. Listed agri is a curated watch of processors and related names. Lots are core. Tape is side desk.

Is this like buying gold?

Closer than buying a mining company, yes — you are aiming at inventory. It is still not LBMA bullion. Grade, warehouse, and partner performance still matter.

Can I buy any NGX stock?

No. AgriStock is not an open NGX supermarket. You get a curated agri universe. Many local names may show catalogue quotes until a licensed feed exists.

Can I buy Apple or Tesla here?

No. That is not the company. Use a global broker if that is your product.

Do you execute listed-agri trades like a stockbroker?

Soft launch is a watch, quotes, and alerts — not a claim that we are your dealing member. Lots are where allocation from the wallet is the intended path.

How do I put money in?

Naira wallet via Paystack from the app. We do not need to store your card numbers.

How do withdrawals work?

You provide a Nigerian bank account. Name resolution via Paystack is there so you can see who you are paying. Settlement still follows Paystack and our ledger rules.

Why did I not get an OTP email?

Email has to be sent from a verified domain (Resend or similar) with DNS records in place. Until that is done, codes can fail. It is infrastructure, not your morality.

WhatsApp and Telegram OTP?

In the product plan. Not a promise that every channel is live on day one. Web email is the default path.

Is KYC live with NIMC?

Format-level checks can run without a vendor. Live BVN/NIN lookup is a paid provider integration. Do not treat a checkmark as a government stamp.

Who holds the actual bags?

The warehouse on the lot. AgriStock records the position. Read the listing. If the store is unnamed, do not size it.

How do new crops appear?

Partners list, admin approves. We do not seed a fake supermarket of every grain in West Africa to look busy.

I am a farmer. How do I sell?

Apply inside the app. Expect pending status. Email on Contact if operations needs a human thread after you have an account.

I run a warehouse.

Capacity, GPS, manager contact. The map is how we keep the word backed from becoming poetry. Start in the product.

Is there a mobile app on the stores?

Flutter is later, same API. Coming soon means coming soon. We will not paste fake App Store buttons to look bigger.

Why two URLs?

Marketing sites and app runtimes want different hosts. app is Vercel. org root is this site. API is Render. That is a professional split, not indecision.

Is my money as safe as a bank deposit?

No. This is not NDIC-insured current-account language. Wallet and lots have platform and inventory risk. Read Trust and the in-app risk page.

Do you have an NGX licence?

No. We will not imply one with chrome and green ticks.

What is the live tape?

The app shell can refresh lots and listed names on a timer so the desk feels current. Refresh is not a guarantee of exchange-grade prints on every symbol.

Why do some names look stale?

Coverage. Vendor keys. Licence. Catalogue. Labelled stale is honest; silent stale is not.

Can I get a statement?

Yes, in the app. It is your record, not a tax ruling and not a DMB bank statement.

What currency is this?

Naira. This is a Nigerian desk.

Who is this not for?

Anyone who needs guaranteed yield, anyone who wants every global ticker, anyone who thinks a rice photograph is due diligence.

Where are legal terms?

In the app: terms, privacy, compliance. This site explains. The click-accept lives next to the wallet.

How do I report a bug?

Contact page or the channel operations publishes. Include URL, time, and what you expected.

Do you sell my data?

Read privacy in the app. The intent is a desk, not an ad network.

Is this related to agristocks.vercel.app?

That is the Vercel app host. app.agristock.org should point at the same product once DNS is correct. Prefer the branded app host when it is live.

Can I invest as a company?

Talk to us on Contact after you understand lots versus listed. Entity onboarding is operations, not a FAQ checkbox.

What does soft launch mean?

Real software, real rails where configured, eyes-open scale. Not every pitch-deck sentence is already true. That is the honest status.